Security & Privacy

evojili's Privacy Policy

Your personal information is completely safe with us. This policy explains how the information you provide is used, stored, and kept secure.

Last Updated: January 2025
1

Introduction and Scope

evojili is an online gaming and sports betting platform operated for users in Bangladesh. To use our services, users are required to provide certain personal information. This privacy policy clearly explains how that information is collected, for what purposes it is used, and how it is kept secure.

This policy applies to evojili's website, mobile application, and other digital services. By using our services, you are considered to have agreed to this policy. Please read it in full before registering on our platform. Our Terms and Conditions also contain relevant provisions regarding the use of information.

In this policy, "we", "our", or "evojili" refers to the organisation operating this platform, and "you" or "user" refers to any person using our services.

2

Information We Collect

2.1 Information Provided at Registration

When creating an account, we collect the following information:

  • Full name and date of birth
  • Valid mobile number
  • Email address
  • Permanent address and national ID number (for identity verification)
  • Information about your preferred payment method

2.2 Automatically Collected Information

When you access evojili, certain information is collected automatically:

  • IP address and device type
  • Browser version and operating system
  • Date, time, and duration of site visits
  • Time spent on each page
  • Referral source (where you came from before visiting the site)
  • Game play history and transaction records

2.3 Identity Verification Documents

In certain cases — particularly for large withdrawals or account verification purposes — we may request a copy of your national ID card, passport, or driving licence. These documents are used solely for identity verification and are stored securely.

3

Purpose and Use of Information

Information collected from you is used only for the following legitimate purposes:

  • Account Management: To handle registration, login, and account security.
  • Payment Processing: To complete deposits and withdrawals smoothly, and to verify transactions made through bKash, Nagad, Rocket, and Upay.
  • Service Improvement: To make the user experience more convenient and to develop new features.
  • Customer Support: To resolve issues via live chat or email.
  • Promotional Communications: To inform you about bonuses, offers, or updates (you can opt out of this at any time).
  • Fraud Prevention: To detect unauthorised access and suspicious activity.
  • Responsible Gaming: To identify excessive play patterns and provide timely support.
Important: We never sell your information to third parties or hand it over to advertisers.
4

Sharing Information with Third Parties

evojili does not disclose your personal information to third parties as a matter of policy. However, information may be shared in the following limited and specific circumstances:

4.1 Payment Processors

To complete your deposits and withdrawals, we work with bKash, Nagad, Rocket, Upay, and bank transfer service providers. Only the minimum information required for transaction verification is shared with them.

4.2 Technology Service Providers

Operational information may be shared with trusted technology partners engaged in gaming software, server management, and cybersecurity services. These organisations are contractually bound to maintain the confidentiality of such information.

4.3 Legal Obligations

We may be required to disclose information in response to a court order or a lawful request from an investigating authority under applicable law in Bangladesh. In such circumstances, only the information legally required will be provided.

5

Cookies and Tracking Technologies

evojili uses cookies and similar tracking technologies. These technologies help improve your browsing experience and remember your login status.

5.1 Types of Cookies

  • Essential Cookies: Required for the core functionality of the site. These cannot be disabled.
  • Performance Cookies: Monitor site performance and help identify errors.
  • Preference Cookies: Remember your language, theme, or other preferences.
  • Analytics Cookies: Analyse user behaviour to help improve the service.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some parts of the site to not function correctly.

6

Data Protection and Security Measures

evojili maintains multiple layers of security to protect your information:

  • SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL technology.
  • Database Security: Stored data is kept in encrypted form and firewalls are used to prevent unauthorised access.
  • Access Control: Only authorised personnel can access the necessary information, and every access is logged.
  • Regular Security Audits: Security audits are conducted regularly to identify system vulnerabilities.
  • Two-Factor Verification (OTP): OTP verification is in place for logins and large transactions.
No method on the internet is 100% secure. While we strive to ensure the highest level of security, we cannot provide a complete guarantee against any security breach. Keep your account password strong and do not share it with anyone.
7

Data Retention Period

evojili retains your information for as long as necessary to fulfil the specified purpose. Generally:

  • All information is retained for as long as the account remains active.
  • Financial transaction records are kept for the legally applicable period even after an account is closed or deleted.
  • Customer support communication records are kept for a limited period.
  • Identity verification documents may be retained for a reasonable period after account closure.
8

User Rights

You have the following rights regarding your personal information:

8.1 Right to Access Information

You may request to know what information we hold about you. If you contact our support team, we will provide you with a summary of that information.

8.2 Right to Correct Information

If any of your information is incorrect or has changed, you can let us know. After verification, the correct information will be updated.

8.3 Right to Opt Out of Promotional Communications

If you do not wish to receive bonus offers, promotional emails, or SMS messages, you can request to opt out at any time. However, essential messages related to account management and security cannot be stopped.

8.4 Request for Account Deletion

You may request deletion of your account and information. However, if there are legal obligations or ongoing transactions, some information may need to be retained for a specified period.

9

Payment Information Security

Financial transactions are one of the most sensitive areas at evojili. Our platform has a minimum deposit of ৳300 and a minimum withdrawal limit of ৳1,000. These transactions are carried out using bKash, Nagad, Rocket, Upay, and bank transfer methods.

We do not store your full bank account number or mobile banking credentials on our servers. After a transaction is completed, only the transaction reference number and amount are retained. All payment gateway communications are completed securely via SSL.

10

Protection of Minors

All services at evojili are intended only for persons aged 21 or over. We do not knowingly collect any information from minors. Age is verified at the time of registration, and if there is any doubt, ID documents are requested.

If we become aware that information from a minor has been submitted to us, that account will be closed immediately and the information will be deleted. You can find more details about the protection of minors and safe gaming in our Responsible Gaming guidelines.

11

Policy Changes

evojili reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:

  • A notification will be sent to your registered email address.
  • A notice will be shown when you access the site.
  • The "Last Updated" date at the top of this page will change.

If you continue to use our platform after changes have been made, you will be considered to have accepted the updated policy. For answers to further questions about our services, terms, and privacy, visit the FAQ page.

12

Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is available in Bengali and English, 7 days a week, 24 hours a day.

Get in Touch with Us

Direct Support

For any privacy-related questions, speak directly with our live chat support team. We are always here for you.

24/7 support, every day of the week
Support available in Bengali and English

Email Contact

For formal requests to access, correct, or delete information, write to us by email:

Write "Privacy Request" in the subject line

Learn More About evojili

Visit our other pages for detailed information about our platform, services, and your rights.